👉 NuDEX Testnet: https://testnet.nudex.io/

Q1: How can I earn NuStars, and what can I redeem them for?

A: You can earn NuStars by trading on NuDEX, referring friends, and participating in campaigns and social media challenges. NuStars can be redeemed in the NuVault for rewards such as $NUVO tokens, exclusive NFTs, merchandise, fee discounts, and other limited-edition items.

Q2: Do NuStars expire?

A: Active NuStars expire 12 months after being earned, while Lifetime NuStars stay permanently, reflecting your overall contribution.

Q3: What is NuVOX?

A: NuVOX is NuDEX’s mascot, guiding users through the platform, announcing challenges, and adding a fun, engaging element to the NuDEX experience.

Q4: Why are maker fees calculated incorrectly in the testnet environment, using the taker fee calculation?

A: This is a known issue in the testnet environment. We will resolve it before the mainnet launch.

Q5: I’ve added my email, but the total assets page still displays “Add Email.” What should I do?

A: This is a display issue. Please do not click “bind” again. The email has been successfully added and will be displayed correctly in a future update.

Q6: Why can’t I use SMS verification or bind my phone number?

A: SMS verification has been disabled on the testnet, and mobile number binding is currently unavailable.

Q7: Will I receive a notification if my IP changes or restricted actions occur?

A: Yes, you will receive real-time operational prompts when switching IPs or encountering restricted actions.

Q8: Why can’t I connect to the wallet through the browser on iOS or Android?

A: Wallet connection through mobile browsers is not supported at the moment. Please use the web interface on a PC desktop.

Q9: Why does my withdrawal status remain pending?

A: Withdrawals are not enabled on the testnet yet. Please refrain from initiating withdrawals until this feature is activated.

Q10: Why can’t I deposit tokens into the testnet?

A: Deposits are temporarily disabled. Please use the Faucet’s one-click claim feature to obtain testnet tokens directly. No deposits are required.

Q11: The order book is not updating in real time. What should I do?

A: If the order book is not updated, please refresh the page to get the latest information.

Q12: Why does the asset curve display as zero?

A: This is a temporary issue on the testnet. The asset curve will automatically correct itself after 8:00 AM UTC on Dec 16th.

Q13: Why can’t I place market orders on the testnet?

A: Market order placement is temporarily disabled. This feature will be enabled at a later time.

About NuDEX

NuDEX is a revolutionary decentralized trading platform at the forefront of DeFi innovation. Built on the GOAT network, NuDEX combines high-speed off-chain order matching with on-chain settlement, offering multi-chain support, advanced slippage protection, and zero-knowledge security. Our platform empowers traders with self-custodial control, supporting both mainstream and inscription-based assets.